Refund Policy

Refund Policy

VINTAGE ITEMS AND DESCRIPTIONS: All of our items are vintage, so they are not usually in pristine condition. We take pride in describing our items as accurately as possible. Buyers are responsible for reading our full descriptions and examining all pictures carefully. If you have any questions regarding condition, etc., or if you would like additional photos, please message us before buying and we will be happy to help.

CANCELLATIONS: If you need to cancel your order, please contact us as soon as possible. We try to ship orders out as quickly as we can (usually within 1-2 days, but sometimes even the same day) and once the order has shipped, we cannot cancel it.

REFUNDS AND EXCHANGES: Items may be exchanged or refunded if we are notified within 14 days and the item is returned to us within 30 calendar days. Items must be in the condition you received them in. Original and return shipping costs are at the buyer's expense.

All items must be returned in the condition in which they were received before any refunds will be issued. We recommend that you include tracking and insurance on all returns as we cannot be responsible and no refund will be issued if your return is lost or damaged on it's way back to us.

DAMAGE: In the case of items damaged in transit to you, please contact us within 7 days of delivery. Do not throw away the item or the packaging. We will need information (usually photos and a signed form) to provide to the shipping carrier and/or the insurance company. We may also need the item returned depending on their requirements. We will then refund your money for the broken item.